Returns & Refunds

Money Back Guarantee

 

 

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Returns and Exchanges

 

 

 

We want you to feel comfortable trying our anti-aging products. Finding the right anti-aging skin care for your skin needs. Stay young and look young if our goal! 
At LE'VEA, we value customer satisfaction. If you are not happy with LE'VEA Product, we offer 14 days Money Back Guarantee. You can return your purchase within 14 days for receiving the product or for exchange.
Exchange will be accepted for order received within 14 days with non-used products only. 

 

 

Returns:

Due to the nature of the product, for all returned, product can not be heavily used. If the product has been heavily used after your receive the product, we will not be able to accept you return. Thank you for your understanding. For any return request, please contact our customer service at before you ship the product. Once we accept your return, we will issue you the return shipping label. Return shipping will be deducted from your purchase. Contact customer service at: service@leveaskincare.com to request your return. We will happy to assist you with the return process. 

   

 

Exchanges:

Please contact our customer service for exchange request. We will issue you the return label after exchange is accepted and processed. Return label cost will be add to the exchange cost. 

 

 

Refunds: 

Once your return is accepted, we will process the refund within 7 business days of the product received. You will receive an email notice once refund issued. Refund processing leading time depends on your credit card or bank processing speed. Please be patient. 

For PayPal payment customer, refund processing time depend on PayPal processing time. For more info with PayPal processing time, please contact PayPal customer service for details. 

 

 

 

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